Recently I stopped into a local Chase branch office at 611 6th ave. in New York City to close my checking account. As I stepped in I was a little hesitant because we’ll I was closing my account. It wasn’t bad I just didn’t use it all so wanted to consolidate some accounts.
The front desk person took some personal info and started the process. He asked me why I was closing and what he could do to keep it open. I said “sorry I just don’t use it” I expected him to press the matter but the opposite he took the time to try and reverse some service fee charges which I was most happy about.
The whole thing took less than ten minutes. That’s awesome because as we all know especially in this city time is money. Getting in and out was painless and incredibly quick. At the clerk window as I was emptying my account the Branch Manger stepped up to me, handed me his card, and ask “if there is anything I can do to help please let me know” I thought wow when does anyone much less a manger take the time and go out of his way to help. The VP’s name was John Gogas so if you’re reading this, Thanks 🙂
A little sad I had to cancel the account because I got such awesome service but happy knowing that there are still banks like Chase, that care so much about how they treat their customers.
I was so inspired by this act of kindness I wanted to share it with my readers.
Related articles
- How To Open A Checking Account (debtconsolidationusa.com)
- Bank Transfer Day: A Roundup of Credit Union Alternatives (savings.com)
- Interest Checking Account (ally.com)
- Chase Total Checking Account Promotion – $150 Bonus (mymoneyblog.com)
- Bank Accounts: When More is More (mint.com)
- Chase Launches Reloadable Card – Chase Liquid (stiel.org)
