Walmart: Wins with Great Customer Service

This is a selfmade image from the english wiki...

It’s not everyday you have an lasting experience with a brand like well, Walmart.  Today I wanted to pre-order my favorite game of all time, Call of Duty: Black Ops II.  I had some trouble trying to get in on BestBuy, damn phone rep kept hanging up on me.  Can’t being to tell you how frustrating that was.   But after a bit of Tweeting I was immediately contacted by a Walmart rep that was extremely nice it the way she presented me with options.  They even tried to send me a discount for just being a loyal customer.  Unfortunately I didn’t order from Walmart because of the timing I’d actually receive the game, but nonetheless I was floored by the professionalism and amiability of this particular Walmart rep.  The

Call of Duty: Black Ops billboard.

other reason is there is no Walmart store in NYC which is a bit confusing since they’d make an absolute killing here.  Maybe my post will influence them into building one here, fingers crossed.  I just wanted to share my experience in the hopes that someone like you would not waste their time with a store that doesn’t address your needs and concerns.  Having had this experience I’d be inclined to shop at Walmart if I could.  The positive experience will also be an opportunity to tell all my friends and family which in turn will help their sales.  I can’t explain how much a good experience has on any company if you get social media involved.  So thanks Steph for caring!

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About bhattibytes

Tech Blogger and Social Media Advocate. Sales and Business Development Executive
This entry was posted in Industry News, Video Games and tagged , , , , , , , . Bookmark the permalink.

One Response to Walmart: Wins with Great Customer Service

  1. Brianne says:

    Having read this I thought it was rather informative. I appreciate you taking the time and effort to put this content together.
    I once again find myself personally spending a
    lot of time both reading and posting comments. But so what,
    it was still worth it!

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